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InTouchLink is a digital solution for senior living communities. The software and custom TV component provides seniors and staff with tools to manage all aspects of senior living including but not limited to: menu planning, activity calendars, newsletters, in-suite channels, activity tracker, and online learning center.


Interface Design
Design System

Project Date


I was approached by the client to redesign the entire platform from the ground up. The initial platform was created over 10 years ago and the business is facing fierce competition. Having a platform that stands out from the rest was a key requirement as I worked on the UI & UX. The main focus on the redesign was to keep the users in mind. Since this is a tool that is used on a daily basis by the staff in senior living communities, it was important to create a clean and usable interface. Ensuring that we were not alienating current users, we maintained much of the functionality of the current platform while occasionally inserting new features where appropriate. Always keeping the end goal in mind, will this feature save the user time?  

This is an ongoing project and the client has allowed me to share a few mocks that I have completed to date. If you’re interested in hearing more about this project please reach out.

The InTouchLink Dashboard. The dashboard is one of the new features we added to the existing platform to anchor the entire platform.

The InTouchLink Activity Tracker. The activity tracker is where the staff keep track of attendance during scheduled activities. The user is able to quickly search, add, and remove residents from an activity.

The InTouchLink Calendar. The calendar feature allows the user to see activities and events scheduled for a certain area of the residence. The user is able to quickly modify an activity if necessary without going through many steps.

The InTouchLink Photo Gallery - Upload Section. The feature mocked above is the album creation process. The user is able upload several photos at once (a new feature) and schedule the photos to rotate through on the InTouchLink TV system.

The InTouchLink Family Portal. The family portal feature is for both families and residents. It is designed to provide families and residents with the latest updates from the community to stay in the loop.

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